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Almost two thirds of retailers now operate four or more customer touch points - March 2014

This interesting article from the Retail Bulletin discusses the results of a new survey of retailers, which has shown that channel integration is proving increasingly difficult.

28 March 2014
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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