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Customer Service in the UK - January 2014

The Institute of Customer Service has published a report on customer service in the UK, comprising a review of 2013 and predictions for 2014.

28 January 2014
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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