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Exploiting the multichannel mindset

Online and offline channels are converging at a dizzying pace, and it’s no secret that brands that are meeting their customers’ desire to use different channels interchangeably are gaining a significant competitive advantage.

04 September 2013
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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