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Ace Hardware rolls out in-store pickup service nationwide

Ace Hardware store front

Ace Hardware, the largest retailer-owned hardware cooperative in the world, has announced the national launch of its Free Store Pickup program beginning Wednesday (1st April) at participating Ace stores. Free Store Pickup will allow customers to check their neighborhood Ace store's available inventory on and either go in-store to make their purchase knowing the store has the items they need for their project or simply place their order online and pick it up in-store the same day. The new program allows Ace extend its brand beyond the store by providing consumers with an improved, more convenient way to shop right in their neighborhood.

"Free Store Pickup enables consumers in neighborhoods across the country to complete their home maintenance projects more quickly and easily than they were able to before," said Jeff Gooding, Senior Director, Consumer Marketing, Ace Hardware Corporation. "Our new service will offer a more convenient way to shop, saving consumers' time and giving them the confidence that their local Ace has everything they need, so they can get it right away and complete their project. We're taking Ace helpful to the next level to meet our consumers' needs!"

Free Store Pickup first launched in select Ace stores last year and helps eliminate unnecessary shipping costs and shipment wait times by allowing consumers to identify items already in-stock at their neighborhood Ace. Consumers can visit, click "Check Availability" on any product they are interested in purchasing to determine which local stores have that item in stock, and order and pick up that item in-store the same day or simply visit the store to purchase it directly. Users can also utilize Free Store Pickup on their mobile devices through the mobile website, as well as Ace's iPhone and Android apps.

Source : Industrial Distribution

09 April 2015

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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