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GoodHome by B&Q - Customer Advisor-Enthusiast - Merton 28 June 2019

Job Title/Position: GoodHome by B&Q - Customer Advisor-Enthusiast - Merton
Company: GoodHome by B&Q   website
B&Q GoodHome Location: Merton
Closing Date: 21 July 2019

Contact Name: B&Q Recruitment
Telephone: N/A

Job Ref: 1900006365
Salary/Rate: 9.10ph (includes 75p per hour location allowance) + benefits
Shifts/Hours: Permanent, ull-Time (37.5 hours p/w), shifts inc. a variety of mornings, days, evenings & weekends

Job Description:

A good home for everyone. It’s what we believe in, and it’s what our stores make possible. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create the home they want.

Our GoodHome by B&Q express store is a new, simpler kind of home improvement store. It offers customers the products, help and advice they need for projects big and small. Whether they need to pop in quick or need expert advice to help plan a project, this new kind of store will meet their needs. And that’s where you come in.

Join us as a Customer Advisor in our new Merton store, and you’ll be a big part of this. As part of the team you’ll do so much more than stack shelves. You’ll become an expert. A trusted advisor. An inspiration as well as a guide. The person who gets to know all kinds of customers and understand their home improvement projects, before opening their eyes to what’s really possible. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. But truly great customer service will be your main aim.

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll feel right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

A good home for everyone isn’t just our purpose – it’s also what we are. As part of a great team, you’ll be supported to grow and encouraged to explore new opportunities within the business. And, because you’ll be inspiring great things for our customers, you’ll do work really worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender reassignment or sexual orientation.

*subject to eligibility

If you require any additional support or adjustments to help you make an application, please contact us at
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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