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Argos removes catalogues from some stores to test response

Argos Sainsbury's concession 2

Argos have made the bold decision to remove their catalogues from a number of Scottish stores as increasing numbers of shoppers are buying online.

Their famous catalogues have been removed from their two outlets in Inverness, as part of a low-key trial to 'test demand' for the take-home brochures.

However, this decision has not gone down at all well with consumers, who have been venting their anger on social media. Sheena Hendry said it was "astonishing" that there were no catalogues to pick up from an Argos in the Highland capital and in a message to the business on Facebook, she said she was disappointed that there appeared to be plans to phase them out. 

She said: "Do you even realise how many hours of peace and quiet that catalogue gives to parents of young children who sit flicking through the toy section?" Speaking to BBC Scotland news, she said: "I love the Argos catalogue. It's great for browsing and getting inspiration, and the kids love it especially at Christmas. "I wouldn't even mind paying a couple of quid for one."

She said a member of staff told her it was a trial and that she should contact the company with feedback if she wanted them to return to the store. 

An Argos spokeswoman said: "As increasing numbers of customers choose to shop with us online, for a limited period we are testing demand for the take-home catalogues in a small number of stores. Catalogues continue to be available in the vast majority of our stores for customers who want them."

Read - Sainsbury's announce 100 new Argos click'n'collect locations.

Source: Insight DIY Team

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07 September 2017

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