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Do they know something we don't? - July 2016   

Do they know something we don't?

Just over six months into the acquisition of Homebase by Wesfarmers and Steve is seeing some fundamental changes in the way the business is being run and managed and asks the all important question Do they know something we don't?

Read the article here.

Buy tea and cake, but nothing else - May 2016   

Garden centre restaurant

Having completed another retail price basket comparison between Wyevale and the Home Improvement big-box retailers, Steve concludes that the only thing you should do in a garden centre is buy tea and cake!

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Will Bunnings' strategy work in the UK? Part 3 Best Service - April 2016   

Bunnings store staff

In the third and final instalment of Steve's analysis of Bunnings strategy, the UK's new Home Improvement retailer market entrant, he looks closely at customer service and whether Bunnings can deliver better customer service through a revitalised Homebase business.

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Is it really all about price? - April 2016   

Lowest Price

With the recent aggressive pricing moves from Bunnings/Homebase and the response from B&Q and now Wickes, it's fascinating to track the pricing and promotional games of the major Home Improvement retailers as they jockey for position to be first choice for the UK consumer. Steve asks the question is it all about price and are we already in a race to the bottom?

Read the article here.

Will Bunnings' strategy work in the UK? Part 2 Widest Range - April 2016   

Bunnings widest range

In the second of the three part analysis of Bunnings UK strategy, Steve focuses on widest range. How can Bunnings deliver their claim to have the 'widest range' when the footprint of their stores is smaller than the market leader B&Q and they don't intend to have a transactional website?

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Will Bunnings strategy work in the UK? Part 1 Every Day Lowest Prices - April 2016   

Bunnings Sausage Sizzle

The number one topic for conversation across the DIY Industry is of course the Wesfarmers purchase of Homebase and more specifically, will the Bunnings' strategy really work in the UK? With much larger competitors and online retailers gaining share, Steve asks how likely is it that Bunnings will be able to deliver the lowest prices in the UK Home Improvement market?

Read the article here

It's only ever been about a point of difference - Feb' 2016   

Bunnings Warehouse

In Steve's latest article, he argues that retail has only ever been about creating a distinct point of difference. With that being the case, why are Bunnings entering the UK market with an identical strategy, look and approach to the dominant market leader B&Q?

Read the article here

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Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

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Paul Boyce - European CEO, QEP Ltd.
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