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How 20 top UK retailers handle social customer service
A very interesting piece of research on social customer service by Econsultancy's Christopher Ratcliff.
A very interesting piece of research on social customer service by Econsultancy's Christopher Ratcliff.
23 September 2014
Nick Bubb's verdict: changing of the guard at Kingfisher
11 September 2014
Home Retail Group Q2 Trading Update - September 2014
11 September 2014
Kingfisher interim results
10 September 2014
Screwfix highlights
09 September 2014
B&Q product highlights
09 September 2014
US retailers trial Twitter's 'buy now' button
09 September 2014
Chancellor George Osborne hails Screwfix a 'great British success story'
05 September 2014
HRG's Heart of House survey paints a picture of today's British home
03 September 2014
Nigel Wright: DIY Sector Update
02 September 2014
Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.
Martin Elliott. Chief Executive - Home Hardware.
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