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B&Q Ramps up DIY Advice for Easter - April 2012

B&Q is ramping up online help services via social media during Easter to capitalise on the increasing number of people that turn to DIY projects over the bank holiday weekend. The initiative, dubbed the ‘You Can Do It Crew’, will see more customer services staff deployed to handle social media enquiries.

05 April 2012
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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