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Brandwatch Customer Service Index - September 2012

The latest Brandwatch Customer Service Index reveals some interesting facts about the brands which are executing the best customer service on social media, and discusses how their reputation is reflected in conversation and sentiment.

04 September 2012
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Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.

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