Articles
Brandwatch Customer Service Index - September 2012
The latest Brandwatch Customer Service Index reveals some interesting facts about the brands which are executing the best customer service on social media, and discusses how their reputation is reflected in conversation and sentiment.
04 September 2012
I find the news and articles they publish really useful and enjoy reading their views and commentary on the industry. It's the only source of quality, reliable information on our major customers and it's used regularly by myself and my team.
Simon Fleet - Sales & Marketing Director, Thomas Dudley Ltd
Don't miss out on all the latest, breaking news from the DIY industry
