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Brandwatch Customer Service Index - September 2012

The latest Brandwatch Customer Service Index reveals some interesting facts about the brands which are executing the best customer service on social media, and discusses how their reputation is reflected in conversation and sentiment.

04 September 2012
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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