Articles
Customer Service in the UK - January 2014
The Institute of Customer Service has published a report on customer service in the UK, comprising a review of 2013 and predictions for 2014.
28 January 2014
Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.
Martin Elliott. Chief Executive - Home Hardware.
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