skip to main content
  • *
  • *
Find Insight DIY on
* * *


Don't let a 'refund' leave you out of pocket - October 2011

Restocking fees are sneaking in to retailers terms leaving all but the canniest devourers of small print with an unwelcome surprise. You might find you get only 80-90% of the value of the goods back with the rest retained for 'restocking'.

This article from highlights the growing trend. Did you know that if you buy certain tiles from Topps Tiles - which they class as 'special order' tiles - you will incur a restocking charge of 20% of the price?

24 October 2011
Download “Don't let a”
view more Articles

Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.

Don't miss out on all the latest, breaking news from the DIY industry