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Retailers struggle to account for sales channels - April 2013

One customer browses in a shop, goes home and makes a purchase online. Another buys through a retailer’s website and then collects the goods in a store. Where in a retailer’s accounts do their purchases belong? Andrea Felsted and Alison Smith discuss in this interesting article from the Financial Times.

29 April 2013
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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