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The DIY Store of the Future - February 2014

The Retail Industry is confronted with a period of unprecedented change and is struggling to keep pace with today's consumer, who has vastly different and more sophisticated expectations of products and services than even 5 years ago. With boundaries between bricks and mortar and on-line retailing becoming blurred, this presentation looks at the technology likely to impact on the retail sector and specifically the UK Home Improvement Industry over the next 5 years.

19 February 2014
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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