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Turn your toughest customer into your biggest fan - February 2013

Marla Tabaka has compiled a list of seven tips to help you transform your relationships with your more challenging clients.

22 February 2013
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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