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What every retailer needs to know about social media - February 2013

Michael Gold has written this interesting piece for SmartBlogs.com, discussing how retailers can use social media in conjunction with their bricks-and-mortar locations to create a competitive advantage in the fast-changing retail environment.

22 February 2013
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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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