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Brewers Decorator Centre - Senior Sales Advisor - Leatherhead 16 July 2021

Job Title/Position: Brewers Decorator Centre - Senior Sales Advisor - Leatherhead
Company: Brewers Decorator Centre   website
Brewers Location: Leatherhead
Closing Date: 30 July 2021

Contact Name: Recruitment Team
Telephone: 01323 411080
E-mail: recruitment@brewers.co.uk

Job Ref: JUN20215516
Salary/Rate: Competitive
Shifts/Hours: Full time - 40 hours per week over 5 days, Monday to Friday with Saturdays on a rota

Job Description:

Senior Sales Advisor – Leatherhead

Full Time – 40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

We have an exciting opportunity for a motivated, friendly, and experienced Senior Sales Advisor who is passionate about providing the best customer service to join the team at our Brewers Decorator Centre in Leatherhead. Experience with our products isn't necessary, if you have experience in retail, bring high levels of motivation, the drive to do a great job and exceptional customer service and team working skills to the table, we'll give you everything else you need to succeed.

We are currently operating a ‘New Normal’ way of trading which includes controlling the numbers and flow of customers coming into our branches and asking customers to wear face coverings. During these unprecedented times we are ensuring that we are observing social distancing guidance to maintain the protection of all our colleagues and customers.

Located on Ryebrook Industrial Estate, our Leatherhead branch is an invaluable supplier to trade and retail customers in the area and has a very strong presence in the local community. We have been serving the local area for over 20 years under Cane Adam branding which was part of the Brewers family. In store you will find a comprehensive range of designer and trade paints as well as a large selection of wallpaper pattern books making us the go to place for retail customers, trades people and DIY enthusiasts in the area. We really do have everything our customers need for their DIY or decorating projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.

A family run business for over 110 years; we have a long history in our industry and have grown to over 175 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

As a Senior Sales Advisor for Brewers, some of your responsibilities will include:

Assist the Branch Manager with developing the branch and the team including deputising in their absence
Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
Have keyholder responsibilities, cashing up and associated supervisory tasks
Allocate work to the team, keeping them motivated and driven
Use product knowledge to provide recommendations and help customers find the best product for their needs
Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
Ensuring orders and enquiries are dealt with and followed up on promptly
Mix paint for Customers, process specialist orders, and request special stock within the Branch network
Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
Act as a Key Holder for the branch if required

Who we are looking for to join our team:

Someone who has experience in a retail environment, ideally in a team leader or supervisory role
Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
Highly motivated with the drive to succeed and do a great job
Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
Have the ability to motivate and inspire staff to achieve the highest level of customer service
Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
Keen to learn, develop skills, and progress within our industry
Willing to attend training to become a Fire Marshall and/or First Aider if required
Product knowledge would be advantageous but not essential, as appropriate product training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:

Competitive rates of pay
Free life assurance
5% of your salary employer contribution to the pension plan (subject to employee contributions)
Staff discounts
Staff uniform
31 days holiday including bank holidays increasing with service
Comprehensive Induction Programme
Discounts and rewards with selected partners - major high street brands, supermarkets etc
After a qualifying period you will also be eligible for profit related pay and a chance to use our Company Holiday Home in Cornwall
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note –this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
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