skip to main content
  • *
  • *
  • *
Find Insight DIY on
* * *


Argos appoints former Tesco director to newly created fulfilment role

Andy Brown has been appointed to the newly created role of Head of Customer Fulfilment for Stores, to lead the development of local fulfilment options, and make more choice available faster for customers. This follows the announcement to The City on 24 October 2012to transform Argos into a digital retail leader.

Andy joins with significant experience in retail. Most recently he was Business Programme Director for, where he led the transformation programme for their online business. Prior to that he held a number of operational roles and spent five years as a strategy consultant at OC&C.

"Argos has over 700 stores right in the heart of local communities. We have a unique opportunity to enhance availability of products within customers' local stores, and allow a greater range to be ordered into store for collection same day or next day" says Andy.

He continues: "This is a great time to join Argos. I have been incredibly impressed by the stores teams in my first few weeks. They are excited by the transformation plan and keen to play their part in creating an even better experience for our customers."

Steve Carson, Retail Operations Director, Argos said: "Andy's experience will be invaluable for this newly created senior role. Few companies in the UK can match Argos' ability to move as many non-food products into local markets on a national scale, as fast and as efficiently. The ability to enable stores to offer a wider range for same day availability is a key part of our five year transformation plan. We welcome him to the business. "

Source: Home Retail Group

11 June 2013
view more UK DIY News

Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.

Don't miss out on all the latest, breaking news from the DIY industry