Half of Brits Have Used AI for DIY Advice

• Half of Brits (50%) have used artificial intelligence to help with advice on DIY and home repairs[1]
• Top tasks include unclogging drains (17%), bleeding radiators and assembling or fixing furniture (both 16%)
• Jobs range from simple fixes like changing a lightbulb (15%) to more complex plumbing (58%) and electrical work (39%)
• In most cases (70%), DIY fans successfully solved the problem with AI guidance

New research by leading insurer, Aviva, reveals that half of Brits (50%) have turned to AI for help with home repairs or installations[2].

Younger generations are leading the way with Gen Zs - 18-28-year-olds - being most likely to use AI for advice on home repairs (76%), followed by Millennials – 29-44-years-old - (74%) and Gen Xers – 45-60-years-old - (40%).

The tasks tackled under the guidance of AI range from simple fixes to complex jobs. Everyday activities include hanging up a picture frame (14%) and changing a lightbulb (15%), while some turn to AI for help with more advanced repairs involving electrical work (39%)[3] and plumbing (58%)[4].

According to the research, one in ten (10%) have turned to AI for assistance with rewiring a light fitting or replacing a socket, while 8% have even tackled repairing or replacing a fuse box or circuit breaker.

A further 58% have undertaken plumbing works, from fixing a broken or leaky tap (13%) or  pipe (9%), to installing a new dishwasher or washing machine (10%)[4].

Hannah Davidson, Senior Underwriting Manager, Home and Lifestyle at Aviva, said: “The new year is often a time when people tackle household tasks - from repairs and redecoration to decluttering - and it’s fascinating to see so many turning to artificial intelligence for help. Although it’s great that AI is enabling successful DIY fixes, caution is key for more complex jobs - such as repairing a burst or frozen pipe – especially if you’re new to DIY.

“Some jobs, especially those involving gas or electrical work, should only be undertaken by a registered and trained professional to ensure work is done correctly and adheres to safety regulations.  

“While AI can help with more simple jobs, mistakes can be costly, with our research showing some homeowners have spent up to £500 correcting errors. If you’re ever unsure, it’s always best to call a professional.”

Other complicated repairs or installations include fixing a boiler (11%), cleaning a chimney (6%), fixing a burst or frozen pipe (5%) and installing a new bathroom (5%).

The top 10 most common tasks completed under the guidance of AI include:

More than two thirds (70%) of Brits successfully completed the task with the help of AI, which may explain why 83% say they’d be willing to use it again for future repairs and installations[5].

However, 7% were unable to complete the repair[6] and 17% stated they wouldn’t turn to AI again[7]. Mistakes can also be costly, with more than one in 10 (13%) spending between £250-£499 to fix failed attempts.

Source : Aviva

Image : shutterstock / Stock-Asso / 271173740

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