The Very Group Partners with InPost to Expand Customer Delivery Options

The Very Group, which operates digital retailers Very and Littlewoods, has partnered with InPost UK to give customers greater choice and control over how they receive their parcels.

The multi-category retailer has introduced the new delivery option, allowing customers to collect orders from InPost’s nationwide network of over 14,000 lockers for the first time. As well as standard delivery, the new partnership will also offer customers a next-day delivery option for those who need it sooner.

The integration follows Very’s successful roll-out of InPost Lockers for returns earlier this year. Since introducing the new returns option, over 30% of the online retailer’s returns have been processed through InPost’s Locker network, reflecting a broader shift in UK consumer behaviour, with 58% of consumers now saying parcel lockers are a better option than home delivery and two in five UK adults already using them regularly*.

Sean Hallows, chief operations and technology officer at The Very Group, commented: “Here at Very, we’re always looking for ways to enhance the customer experience and the introduction of InPost lockers does exactly that.

“We know that the families we serve are tight on time, so to be able to give them the option to collect their delivery at a time that suits them, from a convenient location, really does offer a new level of ease. The expansion of our delivery network is just one of the many ways we’re enhancing the customer experience to deliver on our purpose of helping families get more out of life”

Jon Nicholson, Chief Commercial Officer at InPost UK, said: “Very is a retailer that genuinely understands its customers and extending our partnership into outbound delivery made complete sense. When over 30% of their returns were already coming through our locker network, that told us the demand was there and customers were actively choosing it.

“More and more retailers are recognising that giving customers a genuine choice over how they receive their parcels creates a better experience for everyone.”

InPost UK Locker delivery, which will be free on standard orders over £30, is the latest addition to the online retailer’s network of delivery options.

*InPost Parcel Anxiety Research, conducted by Yonder Data Solutions (January 2026)

Source : The Very Group

Image : InPost via The Very Group press release

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