Toolstation Selects Slimstock To Improve Customer Experience

Toolstation, one of the UK’s largest suppliers of tools, accessories and building supplies, is revamping its inventory management. 

With over 25,000 products available online and in over 590 stores nationwide, Toolstation has partnered with Slimstock, a trusted knowledge partner and provider of the award-winning supply chain planning platform, Slim4, to boost product depth across its multi-channel retail operation.

Laying the foundations for operational excellence

As a strategic brand within the Travis Perkins Group, Toolstation continues to invest in its supply chain, building upon its industry-leading service standards. The latest partnership with Slimstock will lay the foundation for a more efficient and connected supply chain planning operation. 

Jonathan Rendall, Head of Supply Chain at Toolstation, states: “With great service, top trade brands, and nationwide convenience, our customers can count on us to get the job done. But to ensure fast, reliable service in-store and online as our operation scales, we need an integrated and scalable supply chain framework.” 

The right tools for the job

Toolstation will adopt Slimstock’s advanced supply chain planning platform, Slim4, to address challenges around forecasting, inventory management and replenishment.

As part of the transformation project, Slimstock will also support Toolstation in empowering the planning team through upskilling and enabling improved cross-functional collaboration. 

By streamlining processes, improving visibility and automating planning workflows, Slimstock will underpin Toolstation’s goals to: 

• Improve product availability and deliver a seamless customer experience across every channel
• Improve operational efficiency to accelerate business growth
• Navigate increasing operational complexity, unlocking greater value for customers

“This initiative marks a real commitment to ensuring we satisfy every customer, every time. Slimstock will play a pivotal role in unifying our operation, driving efficiency as we better position the business to meet its promise to thousands of customers across the UK,” adds Jonathan Rendall. 

Why Slimstock

Following an extensive review of the market, Toolstation selected Slimstock to support its ambitious supply chain transformation. Slimstock’s industry experience and robust implementation process were decisive factors. 

Jonathan Rendall, Head of Supply Chain, concludes: “We needed a partner who could offer not only a proven technology solution but also work with us to create more effective processes. The strong chemistry between the Toolstation and Slimstock teams throughout the selection process assured us that Slimstock is the right partner to deliver value to our customers."

Source : Toolstation

Image : Toolstation

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