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B&Q Design Appointment - Social Distancing Video

Following a trial at 35 of their branches, B&Q have announced it is rolling out a new virtual design service to 174 stores, whereby customers are given the option to choose to either design their new space in store or virtually, from the comfort of their home.  

B&Q have produced this customer social distancing safety video, specifically about the design appointment process.

20 June 2020

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

Martin Elliott. Chief Executive - Home Hardware.

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