Articles
Multichannel retailing - a quick guide

Everyone has a view on multichannel retailing. Some see it as a gradual evolution, others as a panacea for falling sales. But what exactly is it, why is it important and how are market leaders embracing it? Sarah Coleman, Senior Retail Analyst for Multichannel at IGD, explains.
18 February 2015

Insight provides a host of information I need on many of our companys largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. Its extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.