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Amazon Updates On Visa Decision

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Amazon has today written to customers to advise that it will continue to accept Visa credit card payments in the UK.

In November 2021, Amazon announced that it would not be accepting payments by Visa credit cards in the UK as of the 19th January, 2022, citing high processing fees as the reason for the change. 

Following the initial announcement, Amazon customers were incentivised to add a non-Visa credit card or any debit card to their accounts, with the company offering £10 credit to standard customers or £20 to Amazon Prime subscribers when they updated their payment method.

It is unclear if the U-turn is a temporary or permanent one, or what lead to the decision.  

Research by OnePoll, published in early December, revealed that Amazon could potentially lose sales to the value of £1.4 billion a year if it refused to accept payment via Visa credit card. 

Text from the email follows: 

Dear XXX

The expected change regarding the use of Visa credit cards on Amazon.co.uk will no longer take place on January 19. We are working closely with Visa on a potential solution that will enable customers to continue using their Visa credit cards on Amazon.co.uk. 

Should we make any changes related to Visa credit cards, we will give you advance notice. Until then, you can continue to use Visa credit cards, debit cards, Mastercard, American Express, and Eurocard as you do today.

Thank you for being an Amazon customer.

Source : Insight DIY Team

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17 January 2022

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