skip to main content
Find Insight DIY on
* * *


BRC-Springboard: Footfall decline deepens despite Black Friday sales

BRC logo 725 x 500

The latest BRC-Springboard Footfall Monitor covering the four weeks 30 October – 26 November 2016, has reveealed a drop in footfall across the UK in November.

  • Footfall in November was 1 per cent down on a year ago, a deepening of the 0.9 per cent fall in October. This is just below the three-month average rate of -0.8 per cent.

  • High street footfall dropped for the third consecutive month, the 0.7 per cent fall a further drop on the 0.4 per cent fall in October. This is just behind the three-month average of -0.5%.

  • Footfall in retail park locations fell 0.1 per cent after growth in November of 1.1 per cent. This is below the three-month average of 0.3%.

  • Footfall in Shopping Centres fell for the tenth consecutive month the 2.3 per cent drop in November dragging the three-month average to -2.2 per cent, after having remained at -2.1 per cent four consecutive months leading up to November.


“The drop in footfall we saw across the UK in October deepened in November, with shopper numbers falling 1% over the previous year compared to October’s fall of 0.4%.

 “As we saw in the sales data, Black Friday did little to impact the overall monthly trend in footfall. Whilst the event clearly attracted shoppers to stores, it was retailers’ online offerings who were the real winner, with shoppers for non-food items spending more than one in four pounds online, setting a new record for online share.

 “It’s clear that the browser is rapidly replacing the high street as the venue of choice to hunt down a bargain. With that trend set to continue, the role of physical stores - still an enormously important part of retail - is shifting and retailers are having to re-engineer and reinvent their real estate to work seamlessly with their digital presence.”


“November footfall revealed four distinct trends: a continued bounce back of the High Street from last year with footfall moving to -0.7% from -3.4% in November 2015; the ongoing significance of Black Friday for the high street as well as online; a slowdown in the growth of footfall to out of town destinations; and of most concern, a further decline in footfall to shopping centres.

“November was the seventh month with an improvement in high street footfall, but Black Friday is the key trading feature of November; not only was it the busiest trading day of the month but footfall rose by 2% from Black Friday last year.  Online purchases rose by 6.7% versus a forecast increase of 25%, demonstrating that whilst consumers shopped and researched discounts online, they also visited bricks and mortar stores.

“However, the concerning ongoing trend is a further decline of -2.3% in footfall to shopping centres.  Some of this reduction is inevitable, as malls are dominated by retailers that trade equally effectively online, leading to a shift away from the need for frequent functional trips to longer, leisure driven trips that are undertaken less often.  The challenge for malls is future proofing their success by delivering an integrated retail experience that satisfies consumers appetites, suggesting that if investors don't regain confidence to invest in upgrading their shopping centres, the decline could continue throughout 2017.”

Source : British Retail Consortium 

Sign-up for our weekly newsletter 

Interested in advertising on Insight DIY? Learn more here.

Want more news like this? Sign-up for our weekly newsletter here.


12 December 2016

Related News

view more UK DIY News

Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.

Don't miss out on all the latest, breaking news from the DIY industry