skip to main content
Find Insight DIY on
* * *


HTA Seeks To Resolve Click & Collect ‘Catch 22’

Planting gardening shutterstock Planting gardening shutterstock_497726008

The HTA has asked Government to resolve the click & Collect ‘Catch 22’ where garden centres are allowed to provide the service, but people are not allowed to travel to collect non-essential items.

Chairman James Barnes has written to Government saying, “There appears to be an inconsistent approach from local authorities and Trading Standards and a contradiction in the regulations.”

He says that despite Coronavirus legislation allowing garden centres to operate click and collect services many local authorities and Trading Standards have said they cannot, leading to many having to shut down services they are legally entitled to operate.

He points to a contradiction in regulations creating a situation which allows businesses to operate click and collect services while individuals are unable to travel to them as they are allowed only to travel to shop for ‘basic necessities’.

He asks, “I ask that you write immediately to local authorities and Trading Standards to confirm… the regulations allow garden centres and nurseries to operate click and collect services and that you work with the Secretary of State for Health to rectify the contradiction in the regulations.”

Source : Reproduced with permission from George Bullivant at Gardenforum

For all the very latest news and intelligence on the largest UK home improvement and garden retailers, sign up for the Insight DIY newsletter. 

05 May 2020

Related News

view more UK DIY News

Insight provides a host of information I need on many of our company’s largest customers. I use this information regularly with my team, both at a local level as well as with our other international operations. It’s extremely useful when sharing market intelligence information with our corporate office.

Paul Boyce - European CEO, QEP Ltd.

Don't miss out on all the latest, breaking news from the DIY industry