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International DIY News

Kingfisher: France & Other International Market Update

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Kingfisher has issued an update on the first quarter of the 20/21 financial year and advised of the current status of each of its markets.

Unaudited Q1 2020/21 sales for three months ended 30th April

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Click here for UK and Ireland updates.  

Click here for the full publication.

France:

− On 14 March the French government ordered the closure of all shops selling ‘nonessential’ goods during the confinement period, which ended on 11 May.

− Kingfisher’s 220 stores in France were categorised as ‘essential’ and therefore were eligible to remain open during this period.

− To establish safe store operating protocols, from 15 March all stores were closed to customers for browsing and in-store purchasing. A contactless click & collect service via ‘drive-through’ was gradually introduced from 23 March, alongside a home delivery service.

− Home delivery from stores commenced during the third week of April.

− Following consultation with trade union representatives in stores and head offices, from 24 April we started to reopen Castorama and Brico Dépôt stores in phases, with a ‘self-service’ range only and under the strict social distancing and safety measures described above.

− As of 11 May, all 99 Castorama stores and 121 Brico Dépôt stores have reopened, under the same strict measures.

Poland:

− All 81 stores in Poland remain open, operating with strict social distancing and safety measures.

− Contactless click & collect and home delivery services remain available.

− In addition to the existing Sunday trading ban, all stores in Poland were temporarily required to close on Saturdays. This restriction was lifted on 4 May.

Romania:

− All 35 stores in Romania remain open, operating under strict social distancing and safety measures.

Iberia:

− All 28 stores in Spain remain closed following the government’s declaration of a state of emergency on 14 March. Stores could reopen from late May, in line with the government’s plan to ease lockdown restrictions as announced on 28 April.

− A home delivery service in Spain was made available in late March, and a click & collect service for tradespeople was launched in late April.

− Our three stores in Portugal remain open, operating under strict social distancing and safety measures.

Russia:

− 14 out of 18 stores are closed for browsing and in-store purchasing, with one store open and three partly reopened.

− A contactless click & collect service is available in 14 stores and ‘click & delivery’ is available from all stores.

Source : Kingfisher 

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12 May 2020

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Thank you for the excellent presentation that you gave at Woodbury Park on Thursday morning. It was very interesting and thought-provoking for our Retail members. The feedback has been excellent.

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Martin Elliott. Chief Executive - Home Hardware.
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